Eligibility for Returns

• You may request a return within 60 days of receiving your order.
• Products must be unused, unopened, and in their original packaging to qualify for a full refund.
• Proof of purchase (e.g., order number or invoice) is required for all return requests.

Return Process

• Contact our customer support to initiate a return and obtain return instructions.
• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
• Ensure returned packages are properly tracked to avoid loss during transit.

Refund Details

• Refunds are processed in USD (United States Dollars) exclusively.
• Once we receive and inspect your returned item, refunds will be issued within 5-10 business days.
• Refunds are credited to the original payment method; bank processing times may vary slightly.
• Original shipping fees are non-refundable unless the return is due to our error.

Non-Refundable Items

• Opened or used products that cannot be resold for health and safety reasons.
• Customized orders or items marked as "final sale" (if applicable).